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Friday, June 19th - All branches & the Call Center will be closed in observance of Juneteenth National Independence Day.
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Careers

Unlock your potential.
Love where you work.

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Grow Your Career with a
Team Who Cares

Grow Your Career with a Team Who Cares

Looks like a rewarding day at work. Feels like making a difference—alongside family.

At First Eagle, we want to help you unlock your career potential that same way we help members unlock their financial dreams, and we’re always looking for talented and enthusiastic individuals to join our team! Make a direct impact on the lives and financial wellbeing of your neighbors—all while investing in your own bright future.

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Our Current Opportunities

HR Generalist 
FLSA Status: Non-Exempt

The Human Resources (HR) Generalist will manage the human resources responsibilities and activities for the company, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

The HR Generalist should exhibit strong decision-making skills with a deep understanding of employee relationships, staffing management and training. Top candidates will be comfortable managing grey areas, effective at scheduling and methodical in the recruitment process.

Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  2. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  3. Conducts or acquires background checks and employee eligibility verifications.
  4. Implements new hire orientation and employee recognition programs.
  5. Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  6. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  7. Attends and participates in employee disciplinary meetings, terminations, and investigations.
  8. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  10. Processes payroll biweekly.
  11. Enters and updates employee information in the payroll system.
  12. Leads annual benefits renewal process
  13. Other duties as assigned


Skills and Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • SHRM Certified Professional (SHRM-CP)
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Working Conditions:

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements:

  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Must be able to access and navigate each department at the organization’s facilities.

Direct Reports: The HR Generalist role has no supervisory responsibilities.

Salary: $60,000 – $70,000
Excellent benefits package, including a generous PTO plan, paid holidays, 401k, annual bonus and healthcare (single and family).

How to Apply:

To be considered for this position, please send your resume
to: HR_FEFCU@firsteaglefcu.org

Assistant Branch Manager
(Baltimore-MedStar & Owings Mills)
FLSA Status:
 Non-Exempt

This position is responsible for providing exceptional world-class service and support upholding to the highest integrity of our Brand, with a commitment to living our Mission, Vision and Core Values established.

Overall responsibilities will include assisting the branch manager with daily branch operations through a variety of transactions in branch and online member services, as well as supporting onboarding new members, new business sales initiatives, and monitoring branch activities.

Duties and Responsibilities:

  1. Ensures branch is opened and closed in accordance with established procedures and that all negotiable items, and transaction records are in balance and protected.
  2. Supports branch performance and expectations by actively promoting the credit union in order to achieve the credit union’s strategic goals.
  3. Provides worldclass in-person, online and telephone support with general and specific service-related information in order to create member loyalty.
  4. Performs daily transactions including share withdrawals, loan payments, account maintenance as well as new deposit accounts while complying with rules and regulations.
  5. Responds to members’ requests, problems, concerns in an urgent manner with timely and appropriate solutions.
  6. Actively upsells products and services based on member needs in order to generate new business.
  7. Promotes ongoing credit union products and services/membership at table events throughout SEG locations, or where other opportunities exists.
  8. Protects the privacy of member information and operates in a safe and secure manner to protect First Eagle and its members.
  9. Continually improves banking knowledge by participating in seminars and conferences.
  10. Abides by First Eagle’s Service Standards and supports Core Values.
  11. Performs other duties as assigned.

Requirements:

  • Two or more years of retail banking experience at a financial institution.
  • College degree in business management or related area preferred.

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear, use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms.  The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.  While performing the duties of this job, the employee is occasionally exposed to temperature changes and workplace hazards. 

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty successfully.

Salary: $50,000 – $55,000
Excellent benefits package, including a generous PTO plan, paid holidays, 401k, annual bonus and healthcare (single and family).

How to Apply:

To be considered for this position, please send your resume
to: HR_FEFCU@firsteaglefcu.org

Member Service Representative
FLSA Status: Non-Exempt

This position is responsible for providing exceptional world-class service to our Call Center and Branch through various channels such as in person, phone, email, mail and fax in order to support and strengthen member relationships as a trusted financial advocate. In this position, you will uphold to the highest integrity of our Brand while living our Mission and Vision by demonstrating our Core Values in order to create a positive member experience.

Conducts a variety of transaction services including account opening and assisting members daily needs by performing the following:

Duties and Responsibilities:

  1. Represents the Credit Union in a courteous and professional manner by providing prompt, efficient and accurate service in the processing of transactions.
  2. Provides in-person, online and telephone general and specific service-related information concerning Credit Union services or policies.
  3. Responds to members’ requests by offering financials solutions to support member education and engagement as a trusted financial partner. 
  4. Assists with onboarding new members and account documentation and funding.
  5. Handles requests from members for transfers of shares to loan payments, share withdrawals, check requests, line of credit advances and any other requests received from members.
  6. Promotes Credit Union products and services based on member needs in order to generate leads to increase sales.
  7. Protects the privacy of member information and operates in a safe and secure manner to protect First Eagle.
  8. Continually improves knowledge by attending classes, seminars and conferences.
  9. Abides by First Eagle’s Service Standards and supports all Core Values.
  10. Other duties as assigned.

Requirements:
High school diploma or general education degree (GED); and one to two years related banking experience and/or training; or equivalent combination of education and experience.

Salary:
 $18-$19 per hour
Excellent benefits package, including a generous PTO plan, paid holidays, 401k, annual bonus and healthcare (single and family).

How to Apply:

To be considered for this position, please send your resume to: HR_FEFCU@firsteaglefcu.org

Don’t See What You’re Looking For?

Reach out to us.

We’re excited about the possibility of you becoming a part of our team—and we’ll keep you in mind if future openings pop up. If you wish to be considered for a specific position, email your resume directly to: HR_FEFCU@firsteaglefcu.org.

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